Only 46% of people trust AI.1 A diagnostics report shows where your product loses them, ranked, with fixes.
Single AI feature
One AI in-product feature, reviewed in depth.
Book the Focused ReportMarketing + onboarding
AI marketing flows and first-session onboarding.
Book the SnapshotFull funnel
Every AI surface, signup to retention.
Book the Full Funnel ReportAgency UX audit: $8–15K, 2–4 weeks. Lightwell diagnostic: $600–$3,500, delivered in 72 hours, 100% async.
Every tier includes
Each finding carries a severity, the user cost, and a specific fix.
Findings marked on the screens they live in. Shareable the moment it lands.
The findings, narrated over your live product. Watch it or pass it on.
Spending insights surface with no link to the transactions behind them. Users can't check the math, so they stop acting on the insights.
FixShow the transactions each insight draws from, inline.
Or take the 90-second qualifier below.
A link to your product and any context worth knowing.
Ranked findings, specific to your product, within 72 hours.
Frank Rodriguez has spent 20 years in product design, the last six on AI features, watching trust problems end good features before they found their audience. Every Lightwell diagnostic is his direct read of your product, start to finish.
Frank Rodriguez
Diagnostics practitioner · Lightwell
Three questions, about 90 seconds.
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1 KPMG and University of Melbourne, Trust in Artificial Intelligence: Global Insights 2025, 2025. 46% of respondents reported they trust AI systems.