AI UX diagnostics reports. 72 hours. Fixed price. Async.

Only 46% of people trust AI.1 A diagnostics report shows where your product loses them, ranked, with fixes.

Pricing

Three diagnostic tiers

Focused diagnostic
$600

Single AI feature

One AI in-product feature, reviewed in depth.

Book the Focused Report
Full funnel report
$3,500

Full funnel

Every AI surface, signup to retention.

Book the Full Funnel Report

Agency UX audit: $8–15K, 2–4 weeks. Lightwell diagnostic: $600–$3,500, delivered in 72 hours, 100% async.

Every tier includes

Ranked findings report

Each finding carries a severity, the user cost, and a specific fix.

Annotated design file

Findings marked on the screens they live in. Shareable the moment it lands.

Recorded walkthrough

The findings, narrated over your live product. Watch it or pass it on.

Sample finding The Budget App · findings report
High severity

Insights appear without their evidence

Spending insights surface with no link to the transactions behind them. Users can't check the math, so they stop acting on the insights.

FixShow the transactions each insight draws from, inline.

Sample walkthrough: The Budget App
The process

3 steps. 72 hours.

01

Pick a tier

Or take the 90-second qualifier below.

02

Send the scope

A link to your product and any context worth knowing.

03

Get the diagnosis

Ranked findings, specific to your product, within 72 hours.

Frank Rodriguez, Lightwell
The practitioner

Frank Rodriguez has spent 20 years in product design, the last six on AI features, watching trust problems end good features before they found their audience. Every Lightwell diagnostic is his direct read of your product, start to finish.

Frank Rodriguez

Diagnostics practitioner · Lightwell

hello@lightwellhq.com
Find your fit

Which tier fits?

Three questions, about 90 seconds.

What best describes your product?
What do you most want reviewed?
How many AI features or flows should be reviewed?

Please answer all three questions.

Your recommendation

What's included

Prioritized findings report
Annotated design file
Recorded walkthrough
72-hour turnaround

Ready to start? Drop your details to continue to booking.

After booking, a short intake form covers access and context.
Preview the intake form

1 KPMG and University of Melbourne, Trust in Artificial Intelligence: Global Insights 2025, 2025. 46% of respondents reported they trust AI systems.